Terms & Conditions

Please read these terms carefully before booking your Ethiopian adventure with Visit Omo Valley Tours

Last updated: January 2024

Important Notice

By booking a tour with Visit Omo Valley Tours , you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. These terms form the entire agreement between you and Visit Omo Valley Tours regarding your tour.

We recommend reading these terms carefully and printing a copy for your records. If you have any questions, please contact us before making your booking.

Booking Terms

  • All bookings require a 30% deposit to confirm reservation
  • Full payment must be made 45 days before departure
  • Bookings made within 45 days of departure require full payment
  • Prices are in US dollars unless otherwise specified
  • All prices subject to change until deposit received

Cancellation Policy

  • Cancellation 60+ days before departure: Full refund of deposit
  • Cancellation 45-59 days before departure: 50% refund of deposit
  • Cancellation 30-44 days before departure: 25% refund of deposit
  • Cancellation less than 30 days before departure: No refund
  • No refund for unused tour services or early departure

Traveler Responsibilities

  • Valid passport with 6+ months validity required
  • Travel insurance including medical evacuation is mandatory
  • Vaccinations and health requirements are traveler's responsibility
  • Inform us of any medical conditions or special requirements
  • Comply with local laws and customs during travel

Company Responsibilities

  • Provide services as described in tour itinerary
  • Use qualified guides and reliable transportation
  • Maintain adequate insurance for company operations
  • Respond promptly to booking inquiries and changes
  • Provide emergency contact information during tours

Key Points to Remember

Travel Insurance

Comprehensive travel insurance is mandatory for all tours. Must include medical evacuation, trip cancellation, and baggage coverage.

Force Majeure

We're not liable for circumstances beyond our control including natural disasters, political unrest, or airline disruptions.

Price Changes

We reserve the right to adjust prices due to currency fluctuations, fuel surcharges, or government tax changes.

Itinerary Changes

We may modify itineraries due to weather, road conditions, or safety concerns. Alternative arrangements will be provided.

Payment Terms

Initial Deposit

30% of total tour cost

Required to confirm booking

Final Payment

45 days before departure

Full balance due

Payment Methods

Bank transfer, credit card

3% fee for credit card

Health & Safety

Medical Requirements

Ethiopia has specific health requirements including yellow fever vaccination for travelers from certain countries. It is your responsibility to check and comply with all health requirements. We recommend consulting with a travel health clinic 4-6 weeks before departure.

Safety During Tours

While we take all reasonable precautions for your safety, adventure travel involves inherent risks. You must follow the instructions of our guides at all times. We reserve the right to refuse participation to anyone whose behavior may compromise safety.

Changes & Cancellations

Time Before DepartureCancellation FeeRefund Amount
60+ daysDeposit onlyFull deposit refund
45-59 days50% of deposit50% deposit refund
30-44 days75% of deposit25% deposit refund
Less than 30 days100% of depositNo refund

*Cancellation fees for international flights follow airline policies and may differ.

Liability Disclaimer

Visit Omo Valley Tours acts only as an agent for the various independent suppliers that provide hotel accommodation, transportation, sightseeing, activities, or other services connected with your tour. Such services are subject to the terms and conditions of those suppliers.

Visit Omo Valley Tours and its respective employees, agents, representatives, and assigns accept no liability whatsoever for any injury, damage, loss, accident, delay, or any other incident which may be caused by the negligence, defect, or default of any company or person in performing these services.

Acceptance of Terms

By proceeding with your booking, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions. You also confirm that you have adequate travel insurance covering your entire trip.

I have read the Terms & Conditions
I understand my responsibilities
I have adequate travel insurance
Questions about these terms?

These Terms and Conditions are governed by Ethiopian law. Any disputes shall be subject to the exclusive jurisdiction of the courts of Ethiopia.

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